If you’re using social media well, then you’re fans, followers and friends will be interacting with you. But what happens when you encounter an online meanie – someone who’s saying not-so-nice things, laying into other members of your group or just trying to start something. Just because you have lots of interaction on your Facebook, blog or twitter doesn’t guarantee that everyone will follow the rules and get along. If this happens, you’ll want to know how to handle it. Here’s a link to the ActNow guide on dealing with anger, hate and down-right pessimism on your social media sites. Louise McMorland, Youth Librarian, Manly Library from information on the ActNow website – ActNow is run by the Inspire Foundation, that creates opportunities for young people to change their world.